Terms and Conditions
Laser gaming is suitable for everyone 6 years and older and taller than 1.30 m. Pregnant women and people with health problems such as epilepsy should assess for themselves whether laser gaming is suitable for them. The laser beams are not harmful to your health.
Consumption of your own refreshments is not permitted.
Drugs and alcohol use
The use of drugs is not permitted. If drug use is suspected, the Lasergame Rotterdam staff reserves the right to not allow the person in question to play and to remove them from the premises. This also applies to excessive alcohol consumption.
Reservations
Reservations are not required, but are recommended if you want to make sure you can participate at your chosen time. A reservation is made for the number of people participating in the game. Lasergame Rotterdam reserves the right to combine several reservations into one game. Third party vouchers and discount offers must be reserved according to the instruction. The instruction and conditions of the promotion are listed on the promotion page.
Start time
The time indicated in the confirmation of your reservation is the start time of the game. We kindly ask you to be present at least ten minutes in advance. In case of late arrival Lasergame Rotterdam cannot guarantee that the missed game can be made up at another time.
Liability
Lasergame Rotterdam does not hold itself responsible for theft and/or damage to personal property. Bringing valuables is done at your own risk. There are no lockers available. In the instruction room is room to leave bags, coats etc.. Under no circumstances can you leave your belongings with the staff behind the bar.
Own risk
Participating in the game is at your own risk. Bodily injury sustained during a visit to Lasergame Rotterdam cannot be recovered from the company.
Instructions
Instructions and directions from the staff must be followed at all times. If this is not followed, the staff of Lasergame Rotterdam reserves the right to remove you from the instruction room, bar or game arena.
Damage
Lasergame Rotterdam reserves the right to recover damage to its property from the instigator or the person responsible for it. This includes misuse of the fire alarm and damage to fire prevention equipment. In case of theft the police will be called in.
Cancel
There is no possibility of refund when canceling a reservation, when reducing the number of people and when arriving late. Moving a reservation to another date is possible up to 5 days before the event. This can be done by phone or email.